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New services in Raiffeisen CONNECT

Customers of Raiffeisenbank have been offered a deposit replenishment service for Rentier and Universalniy deposits via the banks Internet banking solution Raiffeisen CONNECT, also partial withdrawal from the Universalniy deposit has become available. This service channel for remote deposit replenishments is very convenient and easy to use. The service is available throughout the whole life of the deposit, except on the dates of its opening, closing or extending.

Further development of remote account management is one of the top priorities of Raiffeisenbank in the retail banking area, said head of the Retail Banking Directorate and member of the banks management board Andrey Stepanenko, We carefully study the feedback from our customers, do researches to find out more about the customers satisfaction with the service provided, and we aim to make our services as convenient and accessible as possible.

The international magazine Global Finance awarded Raiffeisen CONNECT the title of the best system for retail customers in Russia in 2009. Today, over 370,000 customers have experienced the quality and the accessability of our services through the Raiffeisenbanks Internet banking system.

Internet banking solution Raiffeisen CONNECT is a channel providing remote banking services that enables customers to manage their accounts online, e.g. to pay for commercial TV services, mobile services, Internet, as well as to do currency conversion. In addition, technical support for Raiffeisen CONNECT and Raiffeisen MOBILE is now available 24/7.

ZAO Raiffeisenbank is a subsidiary of Raiffeisen International Bank-Holding AG. Raiffeisenbank is ranking 9th in terms of assets among the Russian banks based on Q1 2010 results (Interfax-CEA). According to Interfax-CEA, ZAO Raiffeisenbank ranked 5th in Russia in terms of private deposits and 9th in consumer lending in Russia based on Q1 2010 results.

Raiffeisen International operates one of the largest banking networks in CEE, covering 17 markets across the region through subsidiary banks, leasing companies and a range of other financial service providers. The groups nearly 56,500 employees service around 15 million customers via more than 3,000 business outlets. Raiffeisen International is a fully-consolidated subsidiary of Raiffeisen Zentralbank Osterreich AG (RZB), which owns about 70 per cent of the common stock. The remainder is in free float, with the shares listed on the Vienna Stock Exchange. RZB is a leading corporate and investment bank in Austria and the central institution of the Austrian Raiffeisen Banking Group, the countrys largest banking group.


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