In 2012 Raiffeisenbank’s retail portfolio increased to RUB 126,111.1 million (up 21.4%) due to the expanded portfolio in most retail loan products. In particular, the largest growth was demonstrated by unsecured consumer loans (+30.7%) and credit cards (+79.1%).
«In 2012 we grew in tandem with the market: the credit card market increased nearly 80%, unsecured loans rose 40%. We estimate that in 2013 the pace of market growth may slow down for certain products but the general trend is likely to remain intact,» says Alexey Kapustin, Head of Retail Products and Customer Relations at Raiffeisenbank.
By the end of 2012, Raiffeisenbank’s retail loan portfolio reached RUB 56,887,565,000 (vs. RUB 43,525,594,000 last year). Credit-card debt has also grown considerably: RUB 7,628,786,000 in 2012 vs. RUB 4,258,882,000 last year.
The lower interest rates on unsecured loans introduced in the second six months of 2012 brought about a considerable increase in loan disbursements (up 80% in the second six months of 2012 vs. the first six months of 2012).
The 79.1% hike in the credit card portfolio in 2012 resulted from the growing number of newly attracted card holders, the introduction of more effective card activation procedures, the increase in the number of card transactions, and the reduction in the outflow of existing clients.
The number of cards increased 13.9% (1,689,353 cards in 2012 vs. 1,482,588 in 2011). Nearly 10% of all cards issued in 2012 were co-branded cards. Their share is continuously growing, which reflects the rising popularity of this product among card holders. The Raiffeisen Travel Card hit record-high sales in 2012 with on average 40% higher revenues than other credit cards (Raiffeisen Travel Card holders can exchange the miles accrued for credit card purchases for air tickets, hotels, and other services).
«In 2013 the credit card market will continue to grow based on cross-sales by major universal banks — this market segment retains relatively high potential. The share of newly attracted credit card holders is also likely to grow. According to our estimates, unsecured lending will grow more steadily. This business will develop by embracing new client segments, increasing the average loan amount and term, and through additional and follow-up loans for existing borrowers,» says Alexey Kapustin, Head of Retail Products and Customer Relations at Raiffeisenbank.
ZAO Raiffeisenbank is a subsidiary of Raiffeisen Bank International AG. Raiffeisenbank ranks 12th among the Russian banks in terms of assets, based on 2012 results (Interfax-CEA). According to the same Interfax-CEA data, ZAO Raiffeisenbank ranked 5th in terms of liabilities of individuals and 10th with regard to consumer lending.
Raiffeisen Bank International AG (RBI) regards both Austria, where it is a leading corporate and investment bank, and Central and Eastern Europe (CEE) as its home market. In CEE, RBI operates an extensive network of subsidiary banks, leasing companies and a range of other specialised financial service providers in 17 markets. RBI is the only Austrian bank with a presence in both the world’s financial centres and in Asia, the group’s further geographical area of focus. In total, around 61,000 employees service about 14.1 million customers through around 3,100 business outlets, the great majority of which are located in CEE. Raiffeisen Bank International is a fully-consolidated subsidiary of Raiffeisen Zentralbank Oesterreich AG (RZB). RZB indirectly owns around 78.5 per cent of the common stock, the remainder is in free float. RBI’s shares are listed on the Vienna Stock Exchange. RZB is the central institution of the Austrian Raiffeisen Banking Group, the country’s largest banking group, and serves as the group head office of the entire RZB Group, including RBI.